FAQ
What makes CLR candles unique?
CLR candles are the first to feature our signature “glow”. Each candle vessel is sleek, white matte on the outside with vibrant colors glazed on the inside, to brightly shine through when the candle is lit. CLR is about finding comfort in your mood. The candles in our collection showcase scents ranging from the dark nuances of tuberose and jasmine, to the sweet lemon top notes settled into berry and fig.
Are there any causes that CLR is supporting?
As part of CLR’s commitment to embracing every person, CLR and mood, the brand will support similar LA-based organizations on a rotating basis.
During 2023 five percent of profit from every candle sold on www.clrlosangeles.com goes directly to the Los Angeles LGBT Center. A provider of programs and services for lesbian, gay, bisexual and transgender people. The organization's work spans four categories, including health, social services, housing, and leadership and advocacy.
How do I return my purchase?
All returns must be postmarked within forty five (45) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at returns@clrlosangeles.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
CLR candles are the first to feature our signature “glow”. Each candle vessel is sleek, white matte on the outside with vibrant colors glazed on the inside, to brightly shine through when the candle is lit. CLR is about finding comfort in your mood. The candles in our collection showcase scents ranging from the dark nuances of tuberose and jasmine, to the sweet lemon top notes settled into berry and fig.
Are there any causes that CLR is supporting?
As part of CLR’s commitment to embracing every person, CLR and mood, the brand will support similar LA-based organizations on a rotating basis.
During 2023 five percent of profit from every candle sold on www.clrlosangeles.com goes directly to the Los Angeles LGBT Center. A provider of programs and services for lesbian, gay, bisexual and transgender people. The organization's work spans four categories, including health, social services, housing, and leadership and advocacy.
How do I return my purchase?
All returns must be postmarked within forty five (45) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at returns@clrlosangeles.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
CLR Los Angeles
11740 San Vicente STE 109
Los Angeles, CA
90049
11740 San Vicente STE 109
Los Angeles, CA
90049
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note: Sale items are FINAL SALE and cannot be returned
QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@clrlosangeles.com
If you have any questions concerning our return policy, please contact us at: returns@clrlosangeles.com
How can I get in touch?
Shoot us an email at customerservice@clrlosangeles.com and follow us on IG @clrlosangels for the latest and greatest
Shoot us an email at customerservice@clrlosangeles.com and follow us on IG @clrlosangels for the latest and greatest